Refund policy
RETURN & REFUND POLICY
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RETURN POLICY DETAILS
Our policy begins 15 days from Date of Delivery to your shipping address. Date of Delivery will be determined by the Postal Carrier's reporting as date of delivery. After 15 days have gone by from the Date of Delivery, unfortunately we will not offer a return, refund, or exchange.
To be eligible for a return, your item must be unused with ALL tags and in the same condition that you received it. It must also be in the original packaging.
Gift cards are not eligible for returns.
To complete your return, we require a Name & Order Number.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Clothing with obvious signs of use will not be eligible for refund. This includes any stains, tears, deodorant/make-up markings, etc.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error are also not eligible.
Any item that is returned more than 15 days after delivery may not be eligible for Refund or Credit.
RETURNS & REFUNDS COMMUNICATION
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item or for any follow-up questions. We will also notify you of the approval or rejection of your refund via refund. Any communications through phone or social media will also be documented through email.
If approved, the refund will be processed, either through store credit or automatically be applied to your credit card or original method of payment, within 5 business days unless of extenuating circumstances.
LATE OR MISSING REFUNDS PAYMENTS AFTER NOTIFICATION
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Credit Reporting agencies can take 3-5 days to post to your account.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@inspireprofessionalclothing.com
SALE ITEMS
Only regular priced items are eligible for full refund. Dependent on eligibility, sale items will be refunded at the discounted price. Any items part of a "Buy X Get One X" promotion will be determined on the total price of order and specific promotion details.
EXCHANGES & REPLACEMENTS
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at info@inspireprofessionalclothing.com for options.
and send your item to:
Inspire Professional Clothing LLC
3334 W. Main St.
Suite 221
Norman, OK 73072
United States.
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate or a refund will be processed.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
SHIPPING ADDRESS & COSTS
To return your product, you should mail your product to:
Inspire Professional Clothing LLC
3334 W. Main St.
Suite 221
Norman, OK 73072
United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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